tyro

The place to find documents:

How to apply














User Guides










Tyro Products

EFTPOS Application for Retailers
EFTPOS Application for PracSoft or BlueChip Practices
EFTPOS Application for Primary and Ancillary Practices
EFTPOS Additional Site Request
Gift Card Application (Opticard)
Merchant Service Agreement - General Terms
Privacy Policy
Direct Debit  Terms and Conditions
Merchant Credit Requirements
Terminal Deployment Requirements
Purchase Order (terminals and accessories)
DCC Merchant Consent Form
Financial Information Consent Form
Non-eligible Merchants
MasterCard QPS Eligibility List
Merchant Category Classification (MCC)
Direct Debit Authority/Request
New Authority for Authorised Signatory
Change of Company and Contact Details
Development Terminal Agreement
Standard Settlement Service
Surcharging - Legal Requirements


Connectivity Requirements
EFTPOS Set-up Guide
EASYCLAIM/EFTPOS Set-up Guide
EMV (Chip Card) User Guide
DCC User Guide
DCC MOTO User Guide
Gift Card User Guide
Paying and Tipping User Guide
Rental User Guide - electronic imprint
Rental User Guide - pre-authorisation
Accomodation User Guide
Online Reporting Guide
Gift Card Reporting Guide
Configuring Terminals for the Network
Terminal Damage and Return Policy
Chargebacks and Dispute Guide
Manual Transaction Receipt






The Merchant's EFTPOS
The POS Vendor's EFTPOS
Medical Practice's EFTPOS
Hospitality EFTPOS