"As a result of a new computer implementation, we took the opportunity to upgrade our EFTPOS facility to a fully integrated system. Tyro was very informative and completely transparent with all fees and charges we would incur.

The delivery of the hardware and integration to our POS system was seamless. Our 16 Retail stores have had no down time and any minor issues were handled proficiently by their support team.

Tyro and the team at MPS have delivered exactly what they promised, an integrated system that just works.
"

"The Lucky Charm group of newsagents crossed over to Tyro in 2011 deploying Tyro EFTPOS integrated with POS Solutions and that across the group.

With over 30 newsagents nationally and growing, the group had a diverse mix of needs for their payment solution. From the super busy Lucky Charm Town Hall adjacent one of Sydney CBD’s busiest Railway Stations to a small family operation in rural WA – Tyro delivered value.

For newsagents speed, ease of use through the seamless integration into the POS system and reliability is critical.
"

"We decided to 'bite the bullet' and order an EFTPOS facility from our 'big 4 bank'. But then we learned that the Bank terminal needed a dial-up phone line, fees per deposit item and per transaction and minimum monthly charge fee. Fees on credit cards are all 'high'.

We switched to Tyro. Their terminal connects to the home data network or GPRS away from home at Alpaca Field Days etc. We use our existing personal bank account without bank fees and bought the terminal to minimise long term cost. Summary: Over several years Tyro costs less than half compared to the Bank option."

"The US Banks began issuing cash cards in the 1970s as a tactic to automate services and cut labor costs -- more ATMs meant fewer bank tellers and check processing costs.

When swipe machines were first introduced in stores, banks actually paid some merchants to accept debit cards. Later, swipes became free, and once debit cards had become ingrained in consumer culture, banks began charging merchants, and the costs keep going up.

Source: Huffingtonpost.com 4th April 2011 - "Swiped: Banks, Merchants And Why Washington Doesn't Work For You"
"

"Our Purpose is to provide our members with flexible, affordable and accessible financial products, supported by the highest quality service delivered by experienced professionals.

In that spirit, we partnered with Tyro Payments to offer the Tyro EFTPOS solution to the members. We have received really positive feedback from the early adopters of the product and this is obviously a reflection on the product and Tyro.
"

"It is faster, easier and customers love the 'old school' terminal and its security features.

I haven't had a second of downtime and process speeds average about 2.5 seconds, as opposed to up to 15 seconds. Tyro's  Help Desk has real persons answering the phone and they are very helpful...

I love that the EFTPOS receipt and the tax receipt are all in one docket, with our POS messages on it.

It is the best thing we've done this year."

"The web based Tyro EFTPOS system allows for quicker processing of transactions, more reliability in retail operations as well as more easily accessible and timely reconciliation and reporting.

CountryPharm have been amongst the first retailers nationally to embrace this new breed of EFTPOS and are proud to have been a driving force behind the integration of Tyro with Pos Solutions to improve functionality at store level."

"If you're unsure whether a transaction went through ... go to the website, log in and everything is there for you to see including every single transaction.

Also, when you do an EFTPOS transaction and give cash out the transaction is free! We have now integrated 3 Tyro units through POS Browser and it works a treat." Reg Leaver, Dianella Newsagency

Bernard Zimmermann of POS Solutions adds, "Tyro is the only EFTPOS unit you can use with lotto, transport tickets or bill pay.""

"All the staff at Riva will certainly recommend Tyro to all future customers and others to help this cause!

The people at Tyro have been fantastic to work with and have provided silver service and ongoing support to not only the staff at Riva but to all of our valuable customers."

"Financially Tyro are very competitive. They are super, super fast. The company is incredibly responsive – they have already made 3 software changes in response to our suggestions. The machines are easy to use and we can see transactions almost immediately on the web.

Our experience with Tyro is totally different to that of the bank …we were with."

"Customers love the shape and the terminal makes it easy to swipe cards. They also notice the speed. It's quick! We don't have to enter sale amounts and at the end of a transaction we have one receipt with all the sales details instead of two," Joseph Cost, Oak Flats Newsagency.

Ray Pigdon of newsXpress Carramar says, "We like the speed and simplicity of Tyro. It is easy to operate and I recommend it to other newsagents."

And from Jeff Hutchinson of Woy Woy Newsagency, "Signing up with simple and the terminal was easy to install. The main benefit we see is speed. Tyro's support desk is helpful and deals with our queries within 30 seconds."

"Patients are paying at the time of consultation and bulk billed claims are paid in a day instead of 2-3 days. Financially, it makes a huge difference!"

Dr Muratore's practice manager, Jane Karakaidos says it's definitely overcome the obstacle of paying on the spot. "No one minds paying because they get their rebate in 11 seconds. I thought that was an obscure number so I asked a few patients to go to the ATM around the corner and tell me if the money was in their account. Sure enough, it was!

The workload has absolutely changed. We save time, storage and a whole lot of paper!"

"Urban Burger operate fast paced restaurants and speed and ease of transactions for customers at the payment counter is essential.

We have been using the MPS recommended Tyro EFTPOS terminals across the group for over two years and have been very happy.

We recently integrated Tyro with our OrderMate POS which has proved even more efficient for staff."

"Our Internet connection wasn't working correctly, the broadband router kept losing connection to our ISP. If our network isn't working correctly, then we are unable to make EFTPOS transactions, and therefore sales are compromised at the counter area.

We called the guys at Tyro who came out right away and redesigned the network on the spot so it works flawlessly. The problem we had wasn't theirs, but they fixed it all the same.

We rely on our EFTPOS system for about 75% of our sales, so they wanted to make sure it worked all the same. They also called throughout the day and the day after to check on the system."

"We've been a Tyro merchant for several years now, and couldn't be happier with their service!'.

"In addition to lower transaction costs, we were able to use our internet connection (the terminal handles all the security issues) and discard the dedicated phone line for the traditional bank merchant terminal" .

".. Always happy to support an innovative company that can improve our bottom line - we're saving about $1,200 per annum ongoing. "

"You have reduced my costs and improved my EFTPOS service. The Tyro terminal looks good, is user friendly, allows me to offer "Cash outs' and is responsive to our needs.  More power to you. 

Please, take on the big banks, Westfarmers and Woolworths.  I lobby every MP and Industry Association every chance I get - bending their ear on the need to protect small business from the predations of big aggressive monolithic businesses with balance sheets bigger than small countries, who cannot wait to crush any and all opposition to their greedy advance.

The world will miss small independent operators when it's all over."

"We have rolled out the Tyro broadband EFTPOS in five of our locations.

During the rollout, the responsiveness in addressing issues requiring on-site assistance was outstanding.

WiFi supports our business as we process both in-store and "on-the-road" and the real-time information on the web-site is great for tracking and management control."

"We used to cringe when somebody wanted to pay with EFTPOS on our old bank terminal, as it was so slow and would hold up other customers. But now we look forward to using the Tyro terminal.

Customers are impressed with the speed and ease of use but are equally impressed with the design of the unit as it offers better privacy when keying PIN numbers.

Once again, a really big Thank You!"

"Our philosophy is simple - customer first.
At Noble Toyota we pride ourselves on customer dealings with us being simple, convenient and satifying, customer satisfaction being our number one priority. For a merchant that turns over millions of dollars in the card business, the bottom line is the Tyro system is simple to use and the reporting is great. In the service area and during afternoon rush the superiority of Tyro is particularly apparent. Our customers really appreciate the ease of use and ultra fast processing of the terminals."

"We have found Integrated EFTPOS with Blue Chip has been invaluable in deleting any keying in errors we may have had in the past," said Karen Smith, Practice Manager for Shire Family ENT.

"This results in faster transactions with a minimum of fuss. The fast processing time is also a bonus when running a busy surgery where time is at a premium. Our patients are also impressed with the cordless facility."

"While the problem was a very simple one, I still appreciated the professional, helpful and pleasant way in which it was dealt with.

Thanks."

"We are a totally independently and locally owned and run liquor store. We strive to provide a quality range of products, knowledgeable and personalised service. Almost 2/3 of our sales are electronic transactions, which means that we have received substantial time and cost savings with the Tyro system from day one."

"I just love the way Tyro works. Customers love it, too."

Magic Hands Car Wash is a franchise business with over 25 sites operating across Australia, many of which have made the switch to Tyro EFTPOS.

Mr Singh has been a Tyro merchant since November 2008 and couldn't be happier. As he says, "It works to our delight!"

"It has been almost 2 months since we received and started using our TYRO terminals at The Mews Motel and Crusty's Pizza down here in Tasmania.

I wanted to drop you a line to express how happy we are both with the equipment, the fees & charges and just as importantly with the service, I received from yourself and subsequently from your colleagues.

I was really happy to repackage my ANZ equipment and close my merchant account with them."

"Three medical practices recently took part in a Beta testing programme for integrated EFTPOS using Tyro's Xentissimo terminals integrated with HCN's PracSoft practice management system. Today the solution is being deployed in practices across Australia.

"It is convenient, works seamlessly and saves the practice a lot of money by reducing staff errors when they punch amounts into the terminal" Dr Viney Joshi, Black Stump Medical Centre

From Dr Peter Stiebel, Huntingdale Medical Centre: "The PracSoft dialogue screen is a good visual clue as to whether the correct payment selection has been made."