Urban Burger is cool, hip & modern with stores all over Melbourne. Burger is delicious, enticing, it’s universal. Shane Jenkins (Director) has this to say:
"Tyro is a great system that is fast, practical and easy to use."
"Urban Burger operate fast paced restaurants and speed and ease of transactions for customers at the payment counter is essential. We have been using the MPS recommended Tyro EFTPOS terminals across the group for over two years and have been very happy. We recently integrated Tyro with our OrderMate POS which has proved even more efficient for staff."
Chunes of Broome is the first of many Leading Edge Group franchises to integrate their POS with Tyro. Proprietor Andrew Metcalf is thrilled with the new system.
"If there is one thing I would say about it, it is DO IT!"
"It is faster, easier and customers love the 'old school' terminal and its security features.
I haven't had a second of downtime and process speeds average about 2.5 seconds, as opposed to up to 15 seconds. Tyro help desk have a real person answering the phone and they are very helpful...
I love that the EFTPOS receipt and the tax receipt are all in one docket, with our POS messages on it.
It is the best thing we've done this year."
NewsXpress Eli Waters switched to Tyro in July 2009. Owner, Allan Wickham, and his team love the Tyro EFTPOS terminal.
"It is just so quick and we all take delight in spruiking the unit to our customers."
"We used to cringe when somebody wanted to pay with EFTPOS on our old bank terminal, as it was so slow and would hold up other customers. But now we look forward to using the Tyro terminal.
Customers are impressed with the speed and ease of use but are equally impressed with the design of the unit as it offers better privacy when keying PIN numbers.
Once again, a really big thank you!"
Dr Ron Muratore, who has PracSoft PMS and Tyro EFTPOS recently installed Integrated Medicare Easyclaim.
"The money is in our account much quicker. Instead of $3-4000 outstanding, we have more like $500 outstanding."
"Patients are paying at the time of consultation and bulk billed claims are paid in a day instead of 2-3 days. Financially, it makes a huge difference!"
Dr Muratore's practice manager, Jane Karakaidos says it's definitely overcome the obstacle of paying on the spot. "No one minds paying because they get their rebate in 11 seconds. I thought that was an obscure number so I asked a few patients to go to the ATM around the corner and tell me if the money was in their account. Sure enough, it was!
The workload has absolutely changed. We save time, storage and a whole lot of paper!"
Mr Sarmuhabat Singh, owner of Magic Hand Car Wash at Doncaster, Victoria, had this to say about his Tyro EFTPOS solution:
"This is the best EFTPOS terminal I have ever seen."
"I just love the way Tyro works. Customers love it, too."
Magic Hands Car Wash is a franchise business with over 25 sites operating across Australia, many of which have made the switch to Tyro EFTPOS.
Mr Singh has been a Tyro merchant since November 2008 and couldn't be happier. As he says, "It works to our delight!"
Following Tyro's integration with Tower Systems, newsagents across Australia are signing up with Tyro. As Jonathan Tay, Software Development Manager for Tower Systems says,
"Every Tower Systems newsagent should have Tyro. It just makes sense."
"Customers love the shape and the terminal makes it easy to swipe cards. They also notice the speed. It's quick! We don't have to enter sale amounts and at the end of a transaction we have one receipt with all the sales details instead of two," Joseph Cost, Oak Flats Newsagency.
Ray Pigdon of newsXpress Carramar says, "We like the speed and simplicity of Tyro. It is easy to operate and I recommend it to other newsagents."
And from Jeff Hutchinson of Woy Woy Newsagency, "Signing up with simple and the terminal was easy to install. The main benefit we see is speed. Tyro's support desk is helpful and deals with our queries within 30 seconds."
Specialist medical practices have installed Tyro/HCN EFTPOS with Blue Chip, with great success. Neroli Langley, Practice Manager for Dr M A Neaverson said:
"Integrated EFTPOS with Blue Chip is a beautiful, easy system where transactions are done within seconds. With Tyro I never have any problems."
"We have found Integrated EFTPOS with Blue Chip has been invaluable in deleting any keying in errors we may have had in the past," said Karen Smith, Practice Manager for Shire Family ENT.
"This results in faster transactions with a minimum of fuss. The fast processing time is also a bonus when running a busy surgery where time is at a premium. Our patients are also impressed with the cordless facility."
Riva Corporation works closely with Tyro to provide integrated EFTPOS solutions in the hospitality space. Naomi Rex, National Sales Manager comments:
"Tyro is the way to go when looking at credit card and EFTPOS solutions."
"All the staff at Riva will certainly recommend Tyro to all future customers and others to help this cause!
The people at Tyro have been fantastic to work with and have provided silver service and ongoing support to not only the staff at Riva but to all of our valuable customers."
Sean and Elizabeth Gallagher of Mowbray Cellars signed up to become the first merchant using the new generation Tyro EFTPOS facility.
"...we have noticed substantial time and cost savings by using Tyro's EFTPOS. Our customers love the Tyro driven, super fast processing time."
"We are a totally independently and locally owned and run liquor store. We strive to provide a quality range of products, knowledgeable and personalised service. Almost 2/3 of our sales are electronic transactions, which means that we have received substantial time and cost savings with the Tyro system from day one."
Tyro provides integrated EFTPOS to CountryPharm Group across its 8 regional NSW locations. CEO, Michael Flannery:
"Wireless integration allows for direct correlation of data between POS and EFTPOS terminal for fast, efficient service and a more efficient process for staff."
"The web based Tyro EFTPOS system allows for quicker processing of transactions, more reliability in retail operations as well as more easily accessible and timely reconciliation and reporting.
CountryPharm have been amongst the first retailers nationally to embrace this new breed of EFTPOS and are proud to have been a driving force behind the integration of Tyro with Pos Solutions to improve functionality at store level."