The Tyro Blog

16 November 2015 - 3 min read

Case Studies

Oz’s best “hatted” restaurants use Tyro

Almost one in four NSW restaurants “hatted” in this year’s SMH Good Food Guide use Tyro EFTPOS, including Sydney’s Restaurant of the Year The Bridge Room (pictured).

For 35 years the SMH Good Food Guide has been the most-trusted institution in finding the best restaurants in Sydney and regional NSW. The Age runs an equivalent competition in Victoria.

The competition

The process is strict, the judges independent and testing (awarding a maximum of 20 points) is done anonymously.

An independent panel of five judges awards a maximum of 10 points for food, five for service, three for ambience and two for X factor.

After Tyro customers claimed 20% of the Chef’s Hats in the last awards, expectations were high for this year’s competition. And they did not disappoint.

World-class fine dining

Winning three hats and the Restaurant of the Year Award was Tyro EFTPOS customer The Bridge Room in Sydney.

Ticking every box, judges honoured the “mix of flawless service on the floor and some of the most original cooking you’re likely to experience in a Sydney restaurant”.

Situated in “one of the finest examples of Art Deco architecture in the city”, The Bridge Room was the overall winner in Sydney.

And there were strong contenders.

Fine dining temple Sepia was recently named by three Michelin-starred New York chef Eric Ripert as one of the top five restaurants in the world. The Good Food Award judges shared his opinion.

Scoring 19/20, editor Myffy Rigby praised the restaurant’s “utter finesse, from the inside out, which makes Sepia the highest scored restaurant in the city. It’s world class.”

City winners

Aria at Sydney’s Circular Quay maintained its two hats while the Cottage Point Inn nestled along the shores of Ku-Ring-Gai Chase National Park was upgraded from one to two hats this year.

There were 43 restaurants that qualified for one hat and, 11 of them use Tyro EFTPOS integration.

They are Bathers’ Pavilion located at The Esplanade in Balmoral, Billy Kwong, Cho San and Yellow in Potts Point, Buon Ricordo in Paddington, Sagra Restaurant in Darlinghurst, Sake Double Bay, Ume Restaurant, Nomad and Longrain in Surry Hills.

Regional winners

Fleet Restaurant in Brunswick Head on the NSW north coast was named Regional Restaurant of the Year 2016 and claimed a hat for the first time. The innovative food concept played out in a minimalistic setting was the clear favourite with the critics.

Tyro customer Subo in Newcastle also maintained its two hats successfully.

Tyro is proud to be associated with great products and service, providing EFTPOS payment systems for 23% of all hatted restaurants in the 2016 Good Food competition.

The result shows that it’s the detail that makes all the difference, because outstanding customer service doesn’t end with the bill.

Tyro’s Pay@Table makes payments easy; for your diners and for your staff. Your customers can use their PIN to securely pay, split and tip without leaving the table.

Even better, your POS won’t be locked down while bills are being settled, so you can process payments quickly, turn tables faster, and still provide service with a smile.

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