The Tyro Blog

20 April 2020 - 3 min read

Product Features

Tyro eCommerce in Australia: online payments without a website

Demand is increasing from consumers for different ways to pay for goods and services in Australia, online payments being a major one. If you’re considering moving getting set up with an eCommerce platform, you might have a few questions about Tyro eCommerce and how it works. Let’s go over a few of more commonly asked questions:

1. What’s in it for me?

By accepting online payments, not just your basic bank transfer, you’re giving customers a super easy way to pay you for the things they want, wherever they (and you) are. It’s practical, user friendly, and pretty much immediate – settlements can occur same day* at a time you chose – providing you have activated a Tyro Bank Account. Available settlement times are 8pm to 5am.

2. But what if I don’t have an online store?

There’s a common misconception that eCommerce is only useful if you have an online store. But it’s not. eCommerce is for all kinds of businesses, big and small, bricks and mortar or otherwise.

What eCommerce allows you to do is make one-off or recurring sales from anywhere – whether you’re taking the customer’s card info over the phone, or they send you a mail order form, or they give you their details in an online chat. eCommerce has nothing to do with a website – not if you don’t need it to, that is.

3. How do eCommerce payments work?

Anywhere you have an internet connection, you can connect your desktop, mobile or tablet to Tyro’s Virtual Terminal in our eCommerce Portal. It’s in here that you take the customer’s details securely and accept or decline the payment on the spot.

All the usual payment types are accepted. So that’s Visa, Mastercard, American Express, and JCB.

4. Is it secure for customers and my business?

We lock down the card data for you by converting your customer’s credit or debit card number to randomly generated numbers (also known as tokenization). Your business never stores the customer’s card information, leaving you less exposed to fraud risk.

5. Will it save me time?

Once you’re up and running with Tyro eCommerce, the bulk of it can be automated, so you’re not stuck doing admin into the wee hours, chasing payments, and repeating the same billing tasks over and again.
·        Automate invoices and email reminders
·        Set up recurring billing for subscription-based services
·        Make repeat sales even when cardholder details change
·        View all sales on the Tyro App
·        Get insights on customer behaviours – who’s paying, who’s not, what they buy

We’re here to help you get started

If you’re in Australia and thinking about getting set up with an eCommerce platform, we’re here 24/7 if you need any help getting moving.