Time is of the essence for clinic owners: How Tyro can assist

Aaron Babb knows that teamwork is the key to healthy clients. “We offer paediatric services all the way up to professional athletes at Olympic level and everyone in between,” he says of Aevum Physiotherapy, located in the Sutherland Shire, where he is both principal physiotherapist and director. “No team member can provide quality services on their own, that’s why the team works together to provide the best service possible.”

He also knows that systems are key to a healthy business. “We chose Tyro because it integrates with our practice management software,” he says. “It was a no-brainer because it makes it so much easier for us to run the clinic and for the admin team to do their job.”

Integration success

Aevum Physiotherapy uses Halaxy as their practice management software. “We’ve trialled several over the years but landed on Halaxy and have found it to be faultless,” says Aaron.

The integration capacity of Halaxy practice management software and Tyro’s payment system has made a world of difference to Aaron.

“The communication between the platforms is so clear that there’s less I need to do at the end of the day and at the end of the week,” he added “My time is freed to be able to do the things I need to do.”

Every move we make

Ultimately, every business decision Aaron makes is with Aevum’s patients in mind. “The benefit of using Tyro HealthPoint is that patients can get on-the-spot coverage from their health fund in an efficient and easy manner right after they’ve had their treatment,” he says. “Everything’s completed, there’s nothing they need to follow up.”

Designed for the health sector, HealthPoint has been helping allied health professionals like Aaron with a payments solution for private health claims.

“As a business, this means we’re making things a lot easier for our patients.”

Multidisciplinary maxims  

While Aevum is predominantly a physiotherapy clinic, other allied health services are also provided. “We provide a bunch of other allied health services that complement physiotherapy, so we can get the best outcomes for our patients,” explains Aaron. “It’s easy for us to onboard clinicians from different fields onto the system.”

Aaron and his multidisciplinary team all benefit from Tyro’s customer service focus. “We’ve got a good relationship with an individual at Tyro who we can easily email to help us through the onboarding process,” he says. “It can be done within a day or so, and it’s perfect.”

Tyro and Halaxy: Aevum’s experience

Tyro HealthPoint integrates with 27 Practice Management Software’s, including Aaron’s choice of Halaxy. Here’s what Aaron has to say in praise of Halaxy:

• It’s cloud-based: “This is what we wanted to utilise in the clinic many years ago”
• Halaxy is updated regularly: “I love that it’s constantly improving”
• Integration that works: “The platforms communicate so clearly”

A final word

“As a clinic owner and practising physiotherapist, there’s a lot to cover,” says Aaron of his working week. “There’s so much we need to do just to keep the place running well that my time is significantly helped by such a good integration.”

To find out how Tyro could integrate with your systems, say hello to one of our health experts today.