30 July 2020

How to clean your Tyro EFTPOS Machine

To clean your Tyro EFTPOS machine, please follow the recommendations below.

Your EFTPOS machine has similar components to a smartphone or laptop, so you should treat it in the same way and use the same cleaning agents you would use to clean those electronics.

Cleaning agents you should use

Only a solution of 70-75% ethanol. Ensure you do not use any spray household cleaners or surface disinfectants directly on your terminal, and do not use solvents like acetone of white spirits. Do not use isopropanol.

Cleaning instructions

Apply the 70%-75% ethanol to a cloth, gently rub the exterior of your EFTPOS machine. Pay particular attention to the keypad.

Cleaning the display

You can clean this by gently rubbing it with an antistatic cloth.

Cleaning frequency

You should aim to clean your EFTPOS machine daily. If your machine gets a significant amount of use, you should consider cleaning it multiple times per day.

Additional safety tips

Encourage your customers to make contactless payments. Also, keep a bottle of hand sanitiser near your EFTPOS machine and encourage anyone who has to touch the machine to sanitise their hands first.

Any questions?

If you have any further questions, our 24/7 Customer Support team continues to be available. If you need to get in touch, please don’t hesitate to contact us on 1300 966 639 or cs@tyro.com

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