About Tyro

Powering the future of business

Tyro-blog-Tyro-pro-eftpos-machine-taking-payments-in-cafe

About us

We’re powering the future of business with innovative payments and banking solutions. But it’s more than that. We know what it takes to grow a business in Australia, which is why we combine the best people, technology, and partners to develop products that simplify payments and commerce. So our customers can get back to what they do best, running their business.

Our achievements are only the start

From our fast EFTPOS solutions to streamlined business lending and banking products, we’re helping thousands of Australian businesses to grow and thrive.

Australia’s largest EFTPOS provider of all ADIs outside the big four*

A team of more than 600 dedicated staff nationally

More than $34.2 billion in transaction value processed in FY22

66,000 customers and growing

Delivered 10 industry firsts

26% transaction volume Compound Annual Growth Rate (FY17-FY22)

Our company values

Wow the customer

We love our customers and we want them to love us too.

Be good

We’re open and transparent, and we do the right thing – even when nobody’s watching or it’s really hard.

Commit to greatness

We think big, move fast and dare to be different – always asking “what’s next?”

Stay hungry

We ooze passion and determination and we play as a team to win.

Win together

We are a united team. With growth mindsets and without ego, we embrace diversity to collaborate, innovate, and accelerate.

Our Journey

2003

Entrepreneurs Paul Wood, Peter Haig and Andrew Rothwell founded Tyro in response to the RBA’s call for greater competition.

2005

17 staff. First technology company to obtain an acquirer bank licence.

2007

34 staff, $6M in transactions. First to launch a cloud-based EFTPOS solution.

2009

41 staff, $511M in transactions. First to launch integrated EFTPOS Medicare rebates.

2010

51 staff, $1.3B in transactions. First to launch non-stop acquiring services.

2011

54 staff, $2B in transactions. First to be certified and compliant with new payments regulations to ensure security of payments applications.

2012

68 staff, $3B in transactions.

2013

93 staff, $4.1B in transactions. First to launch integrated mobile EFTPOS solutions.

2014

127 staff, $5.2B in transactions. Launched an integrated Private Health Fund claiming solution.

2015

221 staff, $6.8B in transactions. Developed a cloud-based and mobile core banking platform.

2016

297 staff, $8.6B in transactions. $100M in funds raised.

Launch of our first banking product: Tyro Bank Account. First technology company to obtain a full Australian banking licence and operate as an Authorised deposit-taking institution (ADI).

2017

371 staff, $10.6B in transactions. First Australian bank to allow business account owners to use Siri to conveniently pay bills.

First Australian bank to launch Xero Payroll integration allowing businesses to enter transactions in Xero and perform single-touch authorisations in the Tyro App.

2018

384 staff, $13.4B in transactions. First Australian bank to launch our version of least-cost routing, Tap & Save, saving Tyro merchants over $1.5 million on fees in the first eight months.

2019

453 staff, $17.5B in transactions. First Australian bank to deliver integrated Alipay solution.

Launch of Tyro Business Term Deposits.

2020

476 staff, $20.1B in transactions. Largest successful IPO by market capitalisation on the ASX in 2019. Investment made in me&u, an app-based ordering, and payment solution for the hospitality vertical.

[Information is based on Tyro’s financial year commencing 1 July and ending 30 June.]

2021

540 staff, $25.5B in transactions. Partnering with Bendigo Bank to become their exclusive merchant acquiring partner. Acquisition of Medipass Solutions, a Melbourne-based digital health payments business. Launch of Tyro Connect – an integration hub that enables hospitality businesses to easily connect food ordering, booking, and other key apps to their POS system.

2022

$34.2B in transactions. Launch of our new Tyro Go EFTPOS reader and the Tyro Health business unit.

Launch of Flexible Settlements via the Tyro Bank Account.

Challenging the status quo, one achievement at a time

Global Service Quality Award

Winner

High Authorisation Approval Rate (Acquirer), Global Award Category, Visa 2020 Global Service Quality Awards (GSQA).

Global Service Quality Award

Finalist

Alipay ANZ Innovation Awards, 2020.

Global Service Quality Award

Winner

Highest Authorisation Approval Rate (Acquirer), Global Award Category, Visa 2019 Global Service Quality Awards (GSQA).

Sydney Design Award

Winner

Sydney Design Awards, 2019.

Finder Awards

Finalist

Best Banking Innovation, finder Awards 2019.

Best Payment Services

Winner

Best Payment Services Bank, Australian Business Banking Awards 2018.

Global Service Quality Award

Winner

Highest Authorisation Approval Rate (Acquirer) and Lowest Gross Fraud (Acquirer), Global Award Category, Visa 2018 Global Service Quality Awards (GSQA).

Finder Awards

Finalist

Best Banking Innovation, finder Awards 2018.

Best Payment Services

Finalist

Best Payment Services, Australian Business Banking Awards 2017.

FinTech Awards 2017

Winner

FinTech Innovation in Lending, FinTech Awards 2017.

2017 FinTech Design Awards

Gold

FinTech and The Future of Work, Tech Design Awards, DRIVENxDESIGN 2017.

FinTech100

Established Innovator

FinTech 100, KPMG and H2 Ventures, 2016.

Deloitte Fast 50 Australia

Fast 50 Australia

Deloitte Technology 2012, 2013, 2014.

TechFast 500

Fast 500 Asia Pacific

Deloitte Technology, 2012, 2013, 2014, 2015.

Telstra Business Awards

Finalist

Telstra Business Awards 2013, 2014.

BRW Fast 100

BRW Fast 100

Award 2010, 2011, 2012, 2013.

Learn more about Tyro

Our partners

With over 330 POS/PMS partners and more than 66,000 business customers, we help our partners build their own success when they integrate with Tyro.

Our leadership team

The Leadership team is passionate about our customers, partners and employees alike, as well as high growth and industry disruption.

News and announcements

Find out the ways Tyro is powering Australian businesses with all our latest news and announcements.