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Case Studies
Framers Warehouse demonstrates how the right financial partner can help small businesses thrive by providing flexible, integrated solutions that adapt to unique operational needs while supporting long-term growth objectives.
Nestled in Mona Vale on Sydney’s picturesque Northern Beaches, Framers Warehouse specialises in premium bespoke framing that transforms cherished memories into lasting treasures. From family photos to high-end collectables and sporting memorabilia, owner Andy brings decades of business experience to every custom frame that leaves his shop.
After a successful career running a recruitment company, Andy made a pivotal life change in his mid-50s. Following a health scare, he discovered an opportunity to purchase Framers Warehouse – a decision that would perfectly align his business acumen with his passion for preserving meaningful moments.
What sets Framers Warehouse apart isn’t just the quality of their work, but the emotional significance of every piece that comes through their doors. Andy understands that “every piece that comes in the shop is valuable to the person bringing it in,” whether it’s Rolling Stones autographs, a handmade tapestry of a family farm, or a Led Zeppelin concert photograph from Sydney.
One particularly memorable project involved the ballet school directly across the road. The owner brought in a student’s first performance tutu to be framed as a farewell gift before the young dancer left to join the Royal Ballet in London. “That’s a fabulous story for a piece of clothing,” Andy reflects, capturing the essence of how Framers Warehouse helps preserve life’s most significant milestones.
Running a premium framing business comes with unique financial challenges. Custom framing often requires significant upfront investments in materials and supplies, while revenue flows in as projects are completed. Andy needed a financial solution that could help manage these cash flow fluctuations while supporting the day-to-day operations of his business.
Tyro’s comprehensive business banking and payment solutions have become integral to Framers Warehouse’s operations:
“I use the Tyro business loan as a cash flow management tool, so when a big bill comes in, it’s a good way to cover that,” Andy explains. This flexible financing helps smooth out the natural peaks and valleys of custom framing work.
The seamless integration of Tyro’s payment solutions has streamlined operations significantly. Andy can easily process payments in-store and monitor daily takings remotely through his phone, providing real-time visibility into business performance.
Tyro Go has revolutionised the delivery process, making it “much easier to do deliveries” by enabling secure payment processing anywhere, enhancing customer convenience and expanding service capabilities.
The financial benefits have been substantial. “We have saved thousands with a Tyro bank account,” Andy notes, highlighting how Tyro’s competitive fee structure has improved the business’s bottom line over the years.
Daily settlement, including weekend payments, ensures consistent cash flow. “If we’re open and we’re taking payments, we’ve got access to the money same day,” providing the liquidity needed to maintain operations and invest in new projects.
With Tyro’s support, Framers Warehouse has established itself as a trusted destination for premium framing services on Sydney’s Northern Beaches. The integrated financial solutions have freed Andy to focus on what he loves most, working with unique artworks and collectables while building lasting relationships with customers who trust him with their most precious memories.
“It’s great to be able to work with the sorts of artworks and collectables we get to work with, and I’m really excited about doing it going forward,” Andy concludes, embodying the passion and optimism that drives his business forward.
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