SWITCHERS HUB

EFTPOS Guide for SMEs in Australia

Chapter 2

Why EFTPOS matters at every stage of your business lifecycle

Running a small or medium-sized business in Australia means constantly adapting. What you need from your EFTPOS solution in your first year looks very different from what you need once you’re expanding to new sites or streamlining multi-terminal operations. That’s why we’ve built this guide: to answer the most common EFTPOS questions businesses ask at each stage of their journey and to show how Tyro helps solve them.

From faster settlements to seamless POS integration, from cash flow support to easy switching, Tyro is built to make payments simple, reliable, and growth-ready. Our goal is to give you clear, practical advice so you can focus on what matters most: running and scaling your business.

No matter your size, payments are the heartbeat of your business. When they run smoothly, customers are happier, queues move faster, and cash flow stays consistent. When they don’t, even small issues can cost you time, sales, and opportunities to grow. Choosing the right EFTPOS partner isn’t just about today – it’s about setting yourself up for the next stage.

What this guide covers

We’ve broken down the most common EFTPOS questions businesses ask about into three stages of the business lifecycle. Each section is designed to give you the insights, answers, and next steps relevant to where you are now:

How can EFTPOS support my business growth?

As transaction volumes rise, the cost of inefficiencies multiplies. Delays at checkout, manual reconciliations, or payment errors can mean long queues, unhappy customers, and lost sales. Tyro EFTPOS is built to handle high volumes quickly and accurately, integrating directly with your POS so you can process payments faster. This not only improves the customer experience but also frees up staff time so they can focus on upselling, service, and managing busy shifts.

75% of Tyro customers say it helps them serve more customers, more quickly *.

How do I control EFTPOS costs as I grow?

As your business expands, transaction volumes increase, and so can payment costs. Tyro’s No-Cost EFTPOS ^ helps you manage expenses by removing machine rental fees once you reach the monthly threshold §. With no setup fees, no lock-in contracts, and customised pricing, your EFTPOS solution scales with your business.

This means you can reinvest savings into hiring staff, expanding your offering, or boosting marketing without compromising on secure, reliable payments.

90% of customers that switched to Tyro say it made the process easy ¤.

How do I keep cash flow consistent?

Expansion often means investing in more stock, hiring extra staff, or upgrading equipment – all of which require cash on hand.

Tyro offers 7-day settlements δ, so your takings are deposited into your account the same day, every day. This means you can respond to opportunities instantly, rather than waiting days for funds to clear. Paired with Tyro’s integrated banking, you can also manage your finances in one place, keeping your growth plans on track without overextending your credit.

Almost 80% of Tyro customers say Tyro’s fast settlements mean they have the cashflow they need, when they need it .

Can I connect EFTPOS to my POS?

As your business grows, speed and accuracy at checkout become even more critical. Manually entering amounts into both your POS and EFTPOS terminal not only slows service but also increases the chance of costly errors.

Tyro integrates with over 450+ POS systems, meaning your EFTPOS terminal connects seamlessly with the tools you already rely on to manage sales, stock, and staff. This integration speeds up transactions, reduces keying mistakes, and ensures accurate reporting – so you can keep lines moving, staff focused, and customers happy.

80% of Tyro customers say working with Tyro means they experience fewer payment processing errors.

How do I manage multiple terminals or locations?

Once you start operating across multiple terminals or sites, payment management can get messy.

Tyro’s portal and app give you real-time visibility over every transaction on every terminal across your business, whether you have one venue or several. You can track performance, spot discrepancies, and get instant reporting without waiting for end-of-day tallies. This visibility means faster decision-making and more control over your operations.

79% of Tyro customers agree that we save them time.

Can EFTPOS help reduce errors during busy shifts?

Busy service is when mistakes happen most – whether that’s entering the wrong amount or double-charging a customer.

With Tyro’s POS integration, transactions are sent directly from your POS to the EFTPOS terminal, eliminating manual keying errors. Not only does this protect your customers, but it also saves staff from the time-consuming process of fixing mistakes later. Over time, fewer errors mean lower costs and higher customer trust.

80% of Tyro customers say working with Tyro means they experience fewer payment processing errors ®.

How easy is it to switch providers if my needs change?

Some growing businesses hesitate to switch EFTPOS providers because they fear the changeover will be disruptive. Tyro’s application process is quick, and once approved, your terminal arrives ready to use. You’ll also have access to customer support 7 days a week from our Australian-based team who understand your industry.

With no lock-in contracts, you can adapt your payment solutions as your business evolves, without being tied down to outdated technology or expensive terms.

Almost 90% of customers that switched to Tyro say it made the process easy ¤.

From 1 star to 5-star simplicity: Okanui

Okanui grew from a small family label into 10 stores nationwide – but slow, messy payments held them back. By switching to Tyro, payments became fast and seamless, reporting accurate, and visibility clear across every store. Now the team spends less time on admin and more time creating the iconic pieces their customers love.

 

Next Steps

  • Choose an EFTPOS provider with strong POS integration and multi-site visibility
  • Prioritise same-day settlements δ for faster reinvestment in growth
  • Avoid contracts that limit your ability to upgrade or switch solutions

Ready to grow your business?