Tyro takes on Fine Food 2025, proudly backed by American Express

Fine Food Australia 2025 is set to bring the country’s food and hospitality leaders together for four days of innovation, connection, and fresh ideas. Tyro is proud to be part of the event as a major sponsor, with the support of American Express.

As one of Australia’s largest EFTPOS providers  ^*, Tyro has long been at the heart of hospitality. From quick-service cafés to fine dining venues, we help businesses simplify payments, streamline operations, and focus on what matters most — the customer experience. This year at Fine Food, we’re bringing that commitment to life at the Tyro Tech Hub, where our experts and partners will showcase the latest in hospitality technology. Thanks to our partnership with American Express, businesses can enjoy the simplicity of one simple rate, including Amex.

A tech hub built for hospitality

The Tyro Tech Hub is designed to highlight how integrated solutions can reshape the way venues operate. It’s more than a showcase; it’s a working example of how payments and technology connect to deliver efficiency, better customer experiences, and growth.

Across the four days, you’ll find live demonstrations from eight leading partners who are driving innovation in hospitality:

iPOS — POS and online ordering app
Aimer — Embedded POS and Tap on Glass technology
Qlub — QR code payments for seamless dining experiences
Axify — AI-driven guest experience and booking optimisation
Tipsheet — Automated tip pooling and distribution
Meta POS — Embedded, eCommerce, and EFTPOS integration
Impos — EFTPOS integration for venue operators

With Tyro’s integrated payments at the centre, these partners show how the right hospitality stack can transform operations from the kitchen to the front of house.

The Tyro x Amex tech stage

Each day at Fine Food Australia 2025, we’ll bring together operators, innovators, and tech providers for conversations that cut through the buzz and get practical about hospitality. Here’s what you can expect on the Tyro x Amex Tech Stage:

1. Loyalty reimagined: One tap to reward

Plastic cards and clunky apps are on their way out. Today, loyalty is built straight into the payment experience. With card matching and integrated payments, venues can link rewards to every tap of a card or phone — no downloads, no scanning, no friction.

This panel will showcase how hospitality leaders are turning transactions into powerful relationship tools. Expect insights into:

• How operators are driving repeat business through frictionless loyalty
• Why integrated payments open the door to data-backed marketing
• Real stories of venues that have transformed customer retention with loyalty built into the checkout

It’s loyalty made simple — for both the customer and the venue.

2. AI in hospitality: Real innovation or just hype?

AI has been one of the most hyped technologies of the past few years. But when it comes to hospitality, where does the value really lie?

From predictive reservations that help manage peak times to smart menu engineering and personalised offers, AI is starting to shape how venues engage guests and optimise operations. But not all solutions are created equal.

This session will bring together operators already trialling AI in their venues and the tech providers behind the tools. They’ll share:

• What’s working today — and what’s still just hype
• Where AI can genuinely improve guest experience and staff efficiency
• How to avoid investing in “shiny object” tech that won’t last

If you’ve been asking “is AI really for me?”, this discussion will give you a grounded view.

3. From phone to fork: Omnichannel dining in the real world

Your customers don’t think in channels — they just expect to order how they want, when they want. That might mean ordering at the table, paying with a QR code, booking from home, or arranging delivery. For venues, this means finding ways to serve seamlessly across touchpoints without overwhelming your operations.

In this session, you’ll hear from operators who have embraced omnichannel dining and the partners helping them do it well. We’ll explore:

• How to integrate in-store, online, QR, and delivery orders into one workflow
• What customers really expect from their dining experience in 2025
• The operational shortcuts that make omnichannel possible without overcomplicating your stack

In the end, omnichannel isn’t about more, it’s about better.

4. The digital venue: Building the perfect hospitality stack

Payments. Ordering. Marketing. Loyalty. Delivery. Staffing. The modern venue runs on technology, but with so many tools available, the real challenge is building a stack that works together.

This session brings together venue leaders and tech providers to paint a picture of the high-performance hospitality stack of 2025. Expect practical advice on:

• Must-have integrations that make daily operations smoother
• How to scale your tech tools as your business grows
• Avoiding common pitfalls like tool overload or vendor lock-in

If you’re building (or rebuilding) your tech foundations, this session will help you cut through the noise and focus on what actually drives growth.

From surviving to thriving in 2025

Every year, Fine Food Australia brings the trends, technology, and insights that will define the next chapter of hospitality. It’s where the future of hospitality takes shape. With rising customer expectations, staff shortages, and pressure on margins, operators need tools that do more than just process payments. They need technology that’s simple, connected, and built for growth.

At Tyro, that’s what we deliver. From integrated EFTPOS to partnerships with leading POS providers, we’re committed to giving hospitality operators the tech stack they need to thrive. And with our partnership with American Express, venues benefit from one simple rate, including Amex — making it easier to serve every customer without the guesswork of multiple pricing tiers.

See Tyro at Fine Food Australia 2025

If you’re attending Fine Food this year, make sure you stop by the Tyro Tech Hub and join our sessions on the Tech Stage. It’s the perfect opportunity to see how integrated solutions, powered by Tyro and our partners, can help your venue streamline operations, deliver better customer experiences, and grow with confidence.

Date and venue

Fine Food Australia 2025
8–11 September 2025
Sydney Convention & Exhibition Centre

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