The wellbeing of our customers, employees and community continues to be our top priority during these ever changing times. As before, If you need to get in touch, please don’t hesitate to contact our 24/7 Customer Support team on 1300 00 TYRO or cs@tyro.com.

Terminal Connectivity Issue: Registration page for impacted customers

If you have suffered financial loss and would like to be contacted by us regarding your particular circumstances, please complete the registration process below.

    • confirm that you want to register the impacted Merchant IDs (MIDs) that Tyro has listed;
    • confirm you are authorised by the account holder to transact with Tyro;
    • acknowledge that Tyro may ask you to provide additional information where relevant and required. Tyro will look to use all data sources including our own transactional information when reviewing submissions from impacted customers.
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