Australia’s veterinary practices have grown their revenue by 2.7% and are on track to generate $3 billion this year. This is despite the fact that the overall number of pets in this country is declining.
How did they do it? The industry was able to expand by offering a wider range of services. But to make this possible, you need ways to minimise those time-consuming day-to-day administrative chores of running a business.
With this in mind, EFTPOS provider Tyro Payments and POS partner RX Works have joined forces to offer a tailor-made solution that allows vets to focus on what they do best — caring for all creatures great and small.
For vets on the move
Only three years ago, Will Ryan started the Johnston Street Veterinary Clinic & Hospital in Fitzroy, Victoria on his own. He now employs two full-time and one part-time vet.
On top of small animal specialist services such as echocardiogram, ultrasonography and endoscopy, his clinic offers grooming, cat boarding facilities and a puppy school.
Part of his service is making house calls. This is where his mobile Tyro payment terminal comes into its own by making payments more efficient and convenient.
“We are going to take our laptops along with us which have our billing software pre-installed and integrate with Tyro via 3G,” he said.
Southern Riverina Vets is a multi-vet practice with more than 15 vets in four modern clinics set in the countryside between NSW and Victoria.
With a significant amount of farming animals and horses in their care, the mobile payment option is set to make a large difference in efficiency.
Their services include reproduction, wellbeing and diagnostic services using digital imaging and modern testing equipment.
Because their business operates over such a large area, simplicity in payment processing and accurate invoice reconciliation is critical for accounting and financial management.
Office Manager Lynda Danckert appreciates the advantages of tailor-made products that evolve from a strong partnership.
“Tyro integration and the ongoing support has been amazing. We use a one-step process of receipting the payment in RX Works and then Tyro’s integrated EFTPOS takes care of the rest,” she said.
“Integration with Tyro means automatic balancing at the end of the day, and no more mismatched payments. Reconciliation and banking are so much easier.”