The Tyro Blog

19 May 2022 - 5 min read

EFTPOS Education

What is EFTPOS integration and how can it help your business?

As a small business owner, you may have heard the term ‘EFTPOS integration’ and be wondering what it’s all about. Well, you’ve come to the right place; this article will clear things up for you, providing all the essential details on what EFTPOS integration is and how it can benefit your business.

What is EFTPOS integration?

EFTPOS integration is when your Point of Sale (POS) or Practice Management Software (PMS) system communicates with your EFTPOS machine, communicates with your EFTPOS machine, directly and wirelessly.

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This integration is designed to make life easier for your business, especially when it comes to payments, reporting, and reconciliation. That way, you can spend less time dealing with the mechanics of money and more time making it.

The lowdown on POS/PMS systems

Both POS and PMS function in the same way, being the point at which transactions occur at a business. What makes each one unique is where they’re used; POS is commonly found in retail and hospitality settings, whereas PMS’ primary home is medical settings (think general practitioners, specialists, allied health professionals, and dentists).

A POS/PMS system streamlines the sales process, helping you track sales, inventory levels, gross revenue, profits, trends, and more. With POS/PMS systems, you can also conduct customer management to truly understand your customers and capture data to forecast future growth, helping your business stay one step ahead at all times.

At Tyro, we work closely with over 330 POS/PMS software vendors built for each industry, so you can reap the benefits of EFTPOS integration, no matter what type of business you own.

How do I integrate with a POS/PMS system?

The first step to integrating with a POS/PMS system is evaluating your business needs; you can do this by identifying your pain points and writing down a list of day-to-day requirements.

Here are some prompts to get you started:

  • Are you doing some of the same jobs twice? Like re-entering information in two different places?
  • Is reconciliation and accounting a very manual process that takes a lot of time? Could linking them into a streamlined system make life easier?
  • Have you heard about functionality that isn’t available to you currently that you’d like to get a hold of? Like customisable dockets, and automated returns and refunds?

Your answers to these questions will form the basis of what integrated POS system will ultimately be right for you. Once you’ve got a criteria for what you’re looking for, you can get in touch with Tyro to set up an EFTPOS integration that works for your business.

Benefits of EFTPOS integration

EFTPOS integration is all about making it easier for you to accept payments for goods and services. Here are the benefits you can expect from integrating your POS/PMS with Tyro EFTPOS:

No middleware

When it comes to EFTPOS integration, three really is a crowd. With Tyro you won’t need any complex third-party software to enable this invaluable connection; all you’ll need is a Tyro EFTPOS machine, which communicates seamlessly with your POS or PMS.

Faster checkouts

If you find it hard to keep customers from banking up at the checkout, it might be time to invest in EFTPOS integration. This clever connection can speed up transactions and get your customers out of the door faster.

Benjamin Cleary-Corradini, Co-Founder of Gnocchi Gnocchi Brothers, says having their POS system Kounta hooked up to Tyro EFTPOS was vital during their ‘hours of power’ when transaction speed and volume were high. “Kounta and Tyro make for a fast, user-friendly system that allows you to punch through high volumes of orders smoothly.”

Minimising keying errors

Integrating your EFTPOS machine with your POS/PMS system means you don’t have to re-key sale amounts. This reduces the chances of pressing in the wrong digits and having to fix your mistakes later on, which ultimately helps make reconciliation easier.

Fletcher Kidd, owner of eight Just Cuts salons across NSW’s Hunter region, attests to this, saying, “Tyro’s integration with the Just Cuts point of sale system has allowed my business to minimise manual entry. That minimises the risk of user error.”

Easier reconciliation

With Tyro EFTPOS integration, end-of-day reconciliation is much more simple and straightforward, as you have less to cross reference. You can also generate reports with the touch of a button, reducing the amount of admin on your to-do list.

Aaron Babb, one of the health professionals at Aevum Physiotherapy, has experienced a world of a difference thanks to EFTPOS integration. Speaking on Tyro’s integration with their PMS Halaxy, he says, “the communication between the platforms is so clear that there’s less I need to do at the end of the day and at the end of the week. My time is freed to be able to do the things I need to do.”

Wrap-up

EFTPOS integration can enhance the way your business tackles payments, reporting, and reconciliation, giving you more time to spend on business areas that matter most.

Ready to invest in Tyro EFTPOS integration? Get in touch and we can set you up!

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1 Easyclaim and HealthPoint are only available where the POS/PMS supports the integration. You should make your own enquiries in regards to this.