Discover which Tyro product is the right fit for your business
We answer some of your most frequently asked questions about the Tyro EFTPOS and eCommerce solution.
Common Tyro EFTPOS functions
Need to perform a refund or switch from standalone to integrated EFTPOS? We’ve compiled a list of common Tyro EFTPOS functions to help you run your day to day business.
How to change between 3G/4G and WiFi
How to change from standalone to integration
How to process a refund
How to order paper rolls through the Tyro Portal
How to recover your password through the Tyro EFTPOS machine
How to clean your Tyro EFTPOS machine
How to reboot your Tyro EFTPOS machine
Messages on your Tyro EFTPOS machine
See below for assistance on what to do when a specific message appears on your Tyro EFTPOS machine.
“Sign on failed – Terminal not activated”
“Sign on failed – Poor 3G/4G signal”
“Out of order – Tampered state”
“Sign on failed – No WiFi network”
“Sign on failed – No Ethernet cable”
“Failed to start”
“Waiting for Operator”
eCommerce set up guides
Here is a series of quick guides for Tyro eCommerce customers.