1. Welcome

The first page displays your name and includes a checkbox for agreeing to the Privacy Statement & Consent. Once you’ve checked the box, click “Save and Continue”. 

2. Choose Your Products

On this page, you’ll be asked to confirm and select the number of EFTPOS devices or services your business needs. In this example, we’re showing the Tyro Pro EFTPOS terminal and requesting one device. We also offer a Tyro Transaction Account for same-day settlements. If you want to add this to your application, just leave the option selected. 

Click “Save and Continue” to move to the next step.  

3. Your Entity Details

Next, you’ll need to confirm your ABN and primary contact details. Use the ABN Lookup feature to auto-fill your business entity information. 

If your Trading or Delivery Address is different to the business registered address, you can enter it manually. You can also use a different name to appear on receipts.   

Confirm if you are an overseas tax resident, then provide the primary contact name and details.  

If your business is a Trust, you will also need to provide the Trustee details from the Schedule page along with a certified copy of your Trust Deed. You can locate the “Schedule” page towards the last pages of your Trust Deed.  

This section will specify whether the trustee type is an Individual Trustee or an Organisation (Company) Trustee. Use these trustee details to answer the questions on the page. Click “Save and Continue” once you’re done.

Example “Schedule” page: 

4. About Your Business and Transactions

This section is where you’ll specify your industry, expected transaction volumes, and values.  First, choose your industry from the drop-down. Then, briefly summarise your business, covering the services or products you offer.  You’ll then answer three questions: 

1. The average transaction size (e.g., $10 for a café, $10,000 for a car dealership). 
2. The average number of transactions per month. 
3. The estimated annual turnover 

To work this out, take the average transaction size multiply it by the monthly transaction volume and the number of months your business operates.  Finally, confirm if your business accepts payments for goods or services delivered later. Then click “Save and Continue”.  

5. Choose Your Features

Here, you can select which card types your business will accept and review the pricing for each.  

Visa, Mastercard, and EFTPOS are enabled by default. You can also add American Express and JCB.  If your business processes Mail Order/Telephone Order (MOTO) transactions, you can set up this feature here.  

The Pricing and Fees summary will confirm any monthly rental fees and the surcharges for different payment types.  Click “Save and Continue”.   

6. Your Settlement Details

This page is where you’ll link your bank account for settlements and fee payments. We’ll settle your daily takings into this account until your Tyro Transaction Account is set up, if you chose to open one.  

Enter your bank account name, BSB, account number, and the reference text for your account statement. Then, choose if you’d prefer fees to be drawn from this account or your Tyro Transaction Account.  

It’s worth noting that the settlement bank account must be in the same name as your business.  Click “Save and Continue”.  

7. Your Ownership

We’ll use ASIC Connect and the ABN registry information to confirm your business structure and beneficial ownership. For example, if your company has two directors, and a company secretary, their names will appear under Related Individuals. 

You’ll need to provide contact details for each related individual and beneficial owner/s, to include their email address, mobile number (not a landline), and overseas tax residency status. 

If the shares in the business are non-beneficially held, we may reach out for a copy of the trust deed showing beneficial ownership of the shares. Click “Save and Continue”.   

8. Your Contracts

Be sure to enable the camera on your device before starting this section.  

For the final section you’ll need to submit your ID documents.  Start by agreeing to the Direct Debit Authorisation Request and Merchant Declaration terms.  

You’ll then be taken to the Signature page which will tell you how many signatures are required. For example, if two signatures are needed, the business owner’s signature is mandatory.  

Select the signing options for each signatory based on the number of signatures required.  

• Each signatory will need to confirm full name and enter contact details, DOB, Gender and Residential Address  

• Each signatory will need to declare if they are an overseas tax resident – Yes or No. 

Next, we need to verify your identity and will ask you to provide a copy of your photo ID, or you can use the Camera option to take a photo with your device’s camera. 

Finally, once your identity is verified, type or sign your signature then click “Submit”. 

If another signatory is required, they’ll receive a separate email with their own unique link.  Each signatory must use their own link. Sharing application links may delete or overwrite your responses, so please don’t forward or share them. 

And that’s it.