Tyro Customer Hub

Login to your Tyro App or Portal

The Tyro Merchant Portal and Tyro App lets business owners securely manage payments and view real-time EFTPOS insights in one place.

Tyro portal login
Did you know

You can order more devices and paper rolls through your portal?

Quick links

Merchant portal

View your settlement reports and invoices, manage surcharging *, and order devices.

Get set up

Everything you need to set up and start using your EFTPOS machine.

Help articles

Get step-by-step help to resolve common issues.

Contact Us

We’re here to help. Call or email our support team.

  • Tyro Merchant Portal

    The Tyro Merchant Portal is an online dashboard where merchants can securely log in to manage their business finances.

    You can also manage multiple terminals and locations, export data for accounting and reconciliation, and access statements, invoices, and tax information- all from one secure platform.


    • View transaction reports
    • Access business banking – Tyro Transaction Account ^, Flexi Loan § and Fixed Term Deposits
    • Download invoices
    • Manage surcharging *
    • Order devices and paper rolls
  • Tyro App

    With the Tyro App, you can manage your business on the go. With features like; paying your bills or organising pay roll, the Tyro App is an essential partner to your Tyro EFTPOS machine.

    Download it on the App Store Get it on Google Play

    Tyro Bank App

    The Tyro Bank App gives you control over your Tyro Transaction Account. View settlements, set up a Flexi Loan, a Fixed Term Deposit or order a new Visa Debit card.

    Download it on the App Store Get it on Google Play

Banking with Tyro

Get same-day ^ access to your takings with a Tyro Transaction Account. Plus, you can access up to $350k § in as little as 60 seconds ¤ in just a few clicks with a Tyro Flexi Loan

  • Access to up to $350k in 60 seconds with a Tyro Flexi Loan §
  • Get a Tyro Term Deposit
  • Get a Visa Debit Card
  • Use PayID®, PayTo®, Osko®, BPAY®, bank transfer and direct debit to make payments fast and secure

Order paper rolls

Keep your EFTPOS machine running by ordering paper rolls through the Merchant Portal or online. 

Help and troubleshooting

Access step-by-step articles with visual guides to resolve issues or set up your EFTPOS machine.

Supporting 76,000 businesses and growing

Over 76,000 Australian businesses rely on Tyro to put them first every day. Through our industry tailored innovations and no lock-in contract, we’re dedicated to more than bringing you better payments, we’re helping build better business.

Contact Tyro Support

For critical issues outside our standard support hours, dial our support number and select the emergency support option for 24/7 help.

Email

Alternatively, leave your details on our Request Support form and we’ll be in touch within 24 hrs.

Phone

General support is available from 7am-9pm, 7 days a week (Sydney time).