Our thoughts are with everyone impacted by the NSW floods. For any customers who need assistance, our Customer Support team is here 24/7 on 1300 966 639.

Terminal Connectivity Issue: Make a simple claim

Please tick the checkbox below and click submit to confirm

    • your business has suffered a financial loss due to the failure of Tyro’s EFTPOS terminal(s) to perform in accordance with your contract with Tyro;
    • you make a claim against Tyro for the loss your business has suffered;
    • you accept the Merchant Service Fee rebate to address your financial loss as set out in Tyro’s email to you with the subject ‘Important update regarding your Tyro registration’;
    • you consent to the use of electronic signatures on your settlement agreement; and
    • you are authorised to make these statements on behalf of your business.