The wellbeing of our customers, employees and community continues to be our top priority during these ever changing times. As before, If you need to get in touch, please don’t hesitate to contact our 24/7 Customer Support team on 1300 00 TYRO or cs@tyro.com.

Terminal Connectivity Issue: Make a simple claim

Please tick the checkbox below and click submit to confirm

    • your business has suffered a financial loss due to the failure of Tyro’s EFTPOS terminal(s) to perform in accordance with your contract with Tyro;
    • you make a claim against Tyro for the loss your business has suffered;
    • you accept the Merchant Service Fee rebate to address your financial loss as set out in Tyro’s email to you with the subject ‘Important update regarding your Tyro registration’;
    • you consent to the use of electronic signatures on your settlement agreement; and
    • you are authorised to make these statements on behalf of your business.
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