Refunds and viewing transaction history

Page 4

Refunding a transaction

  1. On the payment screen select More options and enter your PIN
  2. Enter the refund amount and select Continue
  3. Select Confirm and allow the customer to insert / tap their card into the reader
  4. Upon successful completion the e-receipt page will be presented. Choose Send receipt or Skip

Viewing transaction history

To view a list of transactions including purchases and refunds, click on Transaction on the bottom of the main screen.

Processed transactions will display the following information:

  • Date and time of payment
  • Approval code
  • Payment amount

Note: Transactions refresh every 5AM Sydney time.

For settled transactions, visit the Tyro Portal or Tyro App (see later steps).

Ready for next steps?